Creating a Multi-Cell DECT Network

Thomas McClatchieCalling Admin Portal, Phones, Webex Calling

Find the Base Station IP AddressSign in to the Administration Web PageAssign Handsets to UsersObtain a Multi-Cell IDDeployment GuideSecondary BasesStart Handset RegistrationConnect the Handset to the Base StationTurn On Your Handsetback to top
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Find the Base Station IP Address

You use the handset to find the IP address of the base stations in your network. The handset displays the IP address of every base station within range. If you have access to your router administration page, you can also use it to find the IP address.

Before you begin this process, these items are needed:

  • The base station needs to be connected to the network.
  • A handset needs to be available with a charged battery.

To start:

  1. Press and hold Power/End until the screen turns on.
  2. Press Menu
  3. Enter *47*.

Sign in to the Administration Web Page

You use the base station web page to configure the base station and handsets. Please Note: The web page signs you out after 5 minutes of inactivity.

  1. Find the address of the base station.
    1. Use the IP address located with Find the Base Station IP Address.
    2. Use the MAC address of the base station.
  2. In a browser, enter the address of the base station.
    1. Format: http://
      /main.html
    2. Where: address is the IPv4 address of the base station.

    3. Examples: http://xxx.xxx.xxx.xxx/main.html where xxx.xxx.xxx.xxx is the IPv4 address.

  3. Sign in to the base station as the user.

Assign Handsets to Users

Your base station has been preconfigured with the handset information (for example, extension and user name). When you set up multiple handsets, you need to assign each handset to a specific user. Each user has a unique phone number and voicemail box and may have different features.

To assign the handset to the user, you assign the International Portable Equipment Identity (IPEI) number of the handset to the correctly configured extension. The IPEI number for the handset is located in these locations:

  • On the label of the box that contained the handset
  • Under the handset battery

Before you begin this process, these items are needed:

  • Connect to the base station web page as described in Sign into the Administration Web Page.
  • The base station needs to be connected to the network and the green LED lit.

To start:

  1. Click Extensions.
  2. Make note of the code in the AC field.
  3. Click the link in the IPEI column for the handset for a specific user. The IPEI link will show the null IPEI number FFFFFFFFFF.
  4. In the Terminal page, set the IPEI field to the IPEI for the user’s new handset.
  5. Set the AC field to match the code you captured in step 2.
  6. (Optional) Configure the other fields, as described in Terminal Web Page Fields.
  7. Click Save.
  8. (Optional) Repeat steps 3 to 7 to set up more handsets.

Obtain a Multi-Cell ID

If you want to create a Multi-Cell network for your DECT solution, the first thing you need to do is to open a TAC ticket with our support team to obtain the Multi-Cell ID of the primary base station you provisioned in the admin portal.

Deployment Guide

To view steps in the deployment process, follow the steps within this PDF found here.

Secondary Bases

To configure the Multi-Cell ID on the secondary base, please log into the base after provisioning it within the admin portal. Check the enable Multi-Cell checkbox. Proceed to enter the Multi-Cell ID you obtained from the support team.Click save when complete and this base will now become part of your Multi-Cell Network.

Start Handset Registration

After you have one or more handsets configured on the base station, you tell the base station to start the registration process. The base station waits to receive registration messages from the handsets to complete the communication loop. You can register all the handsets at the same time or register them one by one.

Before you begin

  • Connect to the base station web page as described in Sign in to the Administration Web Page.
  • The base station needs to be connected to the network and the green LED lit.
    • Single handset configured: The handset must be configured as described in Assign Handsets to Users
    • Multiple handsets configured: The handsets must be assigned to users as described in Assign Handsets to Users

To start:

  1. On the Extensions page, check the checkboxes beside the new handsets in the IPEI column to be registered.
  2. Click Register Terminal.
  3. Click the checkboxes for the handsets in the Extension column.
  4. Click Start SIP Registration(s).

Connect the Handset to the Base Station

Before you can make calls, your handset needs to be configured to connect to a base station. You may need to enter the access code provided by your administrator.

Before you begin

  • The handset battery must be installed and charged.

To start:

  1. Turn on the handset. See Turn On Your Handset.
  2. Press Menu.
  3. Select Connectivity, then Register.
  4. Press Select.
  5. (Optional) If prompted, enter the access code in the AC field.
  6. Press Ok.

Turn On Your Handset

  1. Press and hold Power/End until the screen turns on.