The Business Continuity feature allows you to choose a phone number (other than your office number) where call can be routed in the event your office phone is not reachable, disconnected, or service is unavailable. Once any phone continuity issues have been resolved, calls will automatically route back tor your office phone. Business Continuity is a user-level feature. It is also available on Hunt Groups. To learn more about Business Continuity, go here. To learn more about Hunt Groups, go here.