Calling User Portal – Resetting Your Voicemail Pin

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What you need to know:

Should you forget or misplace your Calling User Portal Voicemail PIN, you can easily reset it.

1.

How to Change your Voicemail Pin

The Voicemail PIN can be modified within the Calling User Portal. To access, go to settings.webex.com and select the Webex Calling tab. You are routed to the Calling User Portal. See detailed steps for accessing the Calling User Portal here.

  1. From the dashboard of the Calling User Portal, click the profile icon link.
  2. Click image for large view
  3. Click on Account Settings.
  4. When the Account Setting dialog box appears, click the Change Voicemail PIN button.
  5. Click image for large view
  6. You will be sent a temporary PIN via your e-mail address to use. Use this PIN to access your Voicemail box. Once you have successfully accessed you Voicemail box, the system will prompt you to change your PIN.